I am sharing this, as it’s a question a lot of my staff ask me.
At Teraflow.ai we are building a framework for decentralised decision-making!
Most of the action happens where our customers are! We want our staff to make quick, relevant decisions and add value!
And they often ask me how to make better decisions?
Here is a summary of my answer:
UNDERSTANDING YOUR TRIGGER POINTS
You have to understand the fight or flight framework. It’s hardwired into how you think! You respond emotionally towards or away from the stimuli.
This impacts how you decide in three ways:
1. WE THINK WITH OUR EMOTIONS
As much as we think we make these deep rational, logical decisions, we don’t!
We react to our immediate emotional state. We don’t pause and think deeply about things. Most decisions are made in the moment. It’s not like buying a car where we analyse everything (I would still argue that you make an emotional decision)
Our emotional state defines the decisions we make.
We often come up with many logical reasons after making a decision. All we are doing is trying to make ourselves comfortable about our choices.
2. NEGATIVE EMOTIONS MAKE YOU MORE STUPID.
The fight or flight often trigger negative emotions.
And the problem with negative emotions is that they make us stupid!
Anger, frustration, and anxiety lowers our IQ (Google it), producing poorer quality decisions.
You will know this from experience.
3. CREATE SPACE BETWEEN THE DECISION AND THE EMOTION
To make a better decision, you need to create some space between your emotions and the decision you need to make.
Whether this is stopping and counting to 3, taking a deep breath, or simply turning away and taking a moment.
This creates the space between you and your emotions. It allows you to think about the decision more objectively (and hopefully with more IQ and EQ)!
This sounds so simple. But it’s not!
I promise you, it’s one of the hardest things you will do. And the tough part?
Building an ongoing habit.