The 12 Principles of Conversational UI Design

Do you need to get more sales, better engagement, clearer responses, or create more customer value from your chatbots?

Chatbots have gone mainstream. It’s the new buzzword! But does your chatbot deliver what you were promised?

Part of making your chatbot smarter lies in the principles of conversational UI design. That’s a fancy way of saying there are certain key principles that you need to build into every chatbot to create the value you are looking for. 

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The 12 Principles of Conversational UI Design