But it doesn’t help if we don’t know what that promised land looks like.
The world we want to rebuild in technology and digital is a world that:
- Not only hears, but listens to customer’s needs;
- Enables and accelerates teams to respond to those needs;
- Improves on those responses and is always taking it a step further.
That is innovation.
The rebuild is about positioning technology businesses to continually rebuild.
Gone is the era of installing a piece of technology and walking away. We are in an era where technology is ever-evolving. Continually growing.
Take any big tech company and compare its inception to the way that it looks like now.
Every business is now a digital technology business.
And in order to get there, we need to rebuild.
Again. This doesn’t mean rebuild and leave it. It’s about continuously rebuilding with the customer at heart.